Terms of service

Wallenza Terms of Service

Last Updated: 1st April 2026

Welcome to Wallenza. These Terms of Service (“Terms”) govern your access to and use of our website www.wallenza.pk, including all services, features, content, and products offered by Wallenza (“we,” “us,” “our”).

By using our website or placing an order, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use this Site.

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site means you accept those changes.

2. User Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use our services.

If you are using this Site on behalf of a business or organization, you confirm that you have the authority to bind that entity to these Terms.

3. Account Registration

When creating an account on Wallenza, you agree to:

Provide accurate and complete information
Maintain the confidentiality of your login credentials
Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that are fraudulent, inactive, or violate these Terms.

4. Orders and Payments

By placing an order on wallenza.pk, you agree to provide accurate billing and payment details.

All payments must be completed using available payment methods listed on our Site
Payments are processed securely through third-party providers
You agree to pay all charges related to your purchase

Once your order is placed, you will receive an order confirmation.

5. Pricing and Availability

All prices are listed in PKR (Pakistani Rupees)
Prices and product availability may change without notice
We strive for accuracy, but errors may occur

If a pricing error is identified, we reserve the right to cancel or refuse the order.

6. Shipping and Delivery

Shipping details, timelines, and charges are outlined in our Shipping Policy.

Delivery times are estimates and not guaranteed
Delays may occur due to external factors

Please review our Shipping Policy for full details.

7. Returns, Refunds, and Exchanges

Our Return & Refund Policy explains:

Eligibility for returns
Refund process
Exchange conditions

By placing an order, you agree to that policy.

8. Intellectual Property

All content on this Site—including logos, designs, images, text, and graphics—is the property of Wallenza and protected by intellectual property laws.

You may not copy, reproduce, or distribute any content without our written permission.

9. User Conduct

You agree not to use the Site in any unlawful or harmful way, including:

Posting false or misleading information
Violating any laws or regulations
Attempting to disrupt the website’s functionality

10. Third-Party Links

Our Site may include links to third-party websites or services.

We are not responsible for:

Their content
Privacy practices
Terms and conditions

Your interactions with third parties are at your own risk.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We do not guarantee:

Accuracy or completeness of information
Uninterrupted access
Error-free operation

To the fullest extent permitted by law, we disclaim all warranties.

12. Limitation of Liability

Wallenza will not be liable for:

Indirect or consequential damages
Loss of data, profits, or business

Our total liability is limited to the amount you paid for the product.

13. Indemnification

You agree to indemnify and hold Wallenza harmless from any claims, damages, or expenses arising from:

Your misuse of the Site
Violation of these Terms

14. Governing Law & Jurisdiction

These Terms are governed by the laws of Pakistan.

Any disputes shall be resolved in the courts of Islamabad, Pakistan.

15. Contact Information

For any questions regarding these Terms, you may contact us at:

Wallenza
Website: www.wallenza.pk
Location: Islamabad, Pakistan